WEBSITE CARE PLANS





Offer You Peace of Mind

Your website needs continual attention and support so you, business owner can focus on your business and do what you do best.

We offer top quality hands-on support with a full support desk to take care of all your WordPress website needs.


What We Offer

Our monthly website support plans, called “Care Plans” or “Maintenance Packages” offer you peace of mind that every month we will be on hand to update your website, monitor its uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforeseen and timely issues.



Plugin Updates

Keeping your site up-to-date is extremely critical. We'll take care of all the WordPress core and plugin updates on your site. We will also perform visual regression testing to make sure your site is not negatively impacted by any of the updates.


Daily automatic scans

Deep automated scans detect malware, anti-viruses and malicious code that can be on your site. When malware is detected on your site, our WordPress engineers are on the scene immediately to clean it up.


Daily Off-site Backups

You do not want to be caught without a backup when the unthinkable happens. We’ll create daily backup and store them securely off-site so that if your host fails, your site can be restored and running in no time!


Content updates

Updating existing content and adding new content consistently can be a time suck. We will handle it for you and provide better user experience and search engine friendly content.


Reporting

We’ll provide you with monthly reports that keep you up to speed with everything going on behind the scenes of your awesome website. This way you’ll know all the value you’re getting without having to even ask!


Security Monitoring

This is fundamental. You site needs security monitoring and security scan to protect it against the malicious malware and hack attempts. We’ll keep your site safe, and if we ever find anything malicious, we ‘ll clean it up for you!



Website Maintenance Plans To Meet Every Need


Basic

Provide essential care for your WordPress websites
  • Weekly Cloud Off-site Backups
  • Security and Software Updates
  • Plugin & Theme Updates
  • 24/7 Uptime Monitoring
  • Database Optimisation
  • Malware Cleanup

$49/Month





Ultimate

Includes unlimited content update tasks
  • Daily Cloud Off-site Backups
  • Security and Software Updates
  • Plugin & Theme Updates
  • 24/7 Uptime Monitoring
  • Database Optimisation
  • Malware Cleanup
  • Unlimited Content Update Tasks
  • SEO Tracking for 10 keywords

$139/Month




Why Do You Need Care Plans ?

Our website maintenance services have one simple goal which is to make your website always secured and performed well and give you peace of mind.


Peace of mind

Enjoy peace of mind, knowing someone reliable is regularly taking care of your website.


Around The Clock Support

A lot of things can go wrong with a website and having support that can provide you with professional help can make a big difference.

Cloud Backups

We make backups of your website to make sure your website data always stays safe.


NZ Local Support

A New Zealand-based pro you can talk to for questions, advice, and training.

Experienced Website Professional

Access to an experienced web team without the salary


Protect your investment

We keep your website protected, maintained and updated so you can have confidence that it's always online and operating well.



wordpress website maintenance checklist

Are you keeping your website protected?

 

Download our free WordPress Website Maintenance Checklist to understand how to keep your website safe and learn about the regular maintenance that your website needs to stay secure.


Download Now


Frequently Asked Questions ?

Questions about our maintenance services?


What is a Website care?

It is like your vehicle maintenance service, website needs the same care or maintenance service. There are numerous security updates and software updates need to be deployed to your website to keep your site up-to-date. We’ll handle all the site maintenance, you focus on your business.

How do I get a care plan?

Just fill out the form. The sign-up process is simple & only takes a few minutes.

Do you make content updates for me?

Yes, the content updates only available to Premium and Ultimate Plan.

Premium Plan – Only 1 content update task (up to 30 minutes) per month.

Ultimate Plan – Unlimited content update tasks (up to 30 minutes per task).

What is Content Update Task?

Content Update Task is a small request task to update your content up to 30 minutes.

What does Content Update Task cover?

  • Publishing blog posts and new pages from provided Word or Text documents
  • Adding / Removing / Editing text on posts, pages, products, etc.
  • Uploading provided JPG and PNG images and adding to pages
  • Cropping / Resizing images within the WP Dashboard
  • Adding provided SEO keywords, titles, snippets, etc
  • Adding / Removing / Editing menu items
  • Configuring pop-ups, notification bars, and slide-in features based on provided text, images, and examples
  • Create image galleries
  • Edit page slugs
  • Adding / Removing / Editing users
  • Upload PDFs
  • Adjust widgets

What is the expected turnaround time for Content Update Task?

Our goal is to be able to provide a 24-hour turnaround for most tasks and requests. Providing a thorough request is the first step in ensuring this goal is achievable.

Does allocated time for Content Update Task rollover?

The allocated time for Content Update Task that have not been used in the months prior cannot be rolled over. If you have a specific scope of work you wish to address, please reach out and a custom scope of work will be provided!

What is not included?

  • Graphic design changes (Things like creating graphics or editing images beyond simple resizing / cropping)
  • SEO and Analytics strategy, review, or consulting
  • Writing or providing copy for posts, pages, products, etc. (Including Cookie Permissions and Privacy Policies)
  • Host-related optimization
  • Purchasing plugins, license keys, or extensions
  • Build-outs and plugin / theme development, including the build-out of new major functionality on an existing site (i.e. setting up an online store, rebuilding existing content through a different page builder, or custom-coding a new plugin to provide new functionality)
  • Interacting with third-party vendors, including the host, email provider, a plugin / theme’s support team, etc.
  • Website hosting is not included in the any packages. However, premium hosting is available upon request.

Let’s Get Started

 

We Understand, We Deliver & We Never Disappoint. Contact us Today To Start Your Journey To Success


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